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AI Consumer Rights
All situations

An account was blocked or a post was removed

A platform removed something you posted, or limited, suspended, or blocked your account. You can ask why, ask for a person to review it, and ask for a copy of your data.

Not reviewed by a legal expert yet. Robert Sweetman is checking these pages against their sources, but no lawyer, legal clinic, or consumer organisation has reviewed them, and native speakers haven't checked the translations. If you can help review them, please get in touch.

General information, not legal advice. Laws differ by place. For anything involving significant money, health, housing, or legal status, talk to a lawyer, a legal-aid office, or your consumer agency.

What probably happened

Your rights where you live

Where do you live?

Pick where you live to see your rights and a letter you can send.

If this letter reaches you at work

Thank you for reading it. Nobody is being blamed here. Most people who write just want to understand and be treated fairly. Here are some ideas that help.

A clear, kind answer can settle things for both sides. Working inside a company? Your view is welcome in the forum too.

When to get help from a person soon

If you could lose your home, your job, or money you need for food or bills, don't wait for letters. A legal aid office or consumer advice centre near you can help. Many are free.

Keep a record

Keep every letter, email, chat, and notice, with its date. Take screenshots of chats. For phone calls, write down the date, who you spoke to, and what they said.

Should this work differently? Say what should change in the forum.