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What happened to you?

Pick what happened. You'll get plain steps, a letter you can fill in, and where to turn if nobody answers.

Not reviewed by a legal expert yet. Robert Sweetman is checking these pages against their sources, but no lawyer, legal clinic, or consumer organisation has reviewed them, and native speakers haven't checked the translations. If you can help review them, please get in touch.

General information, not legal advice. Laws differ by place. For anything involving significant money, health, housing, or legal status, talk to a lawyer, a legal-aid office, or your consumer agency.

A loan or credit was refusedA bank, card company, or lender said no, or offered worse terms.
A job application was screened outYou applied for a job and heard nothing, or got a quick no.
A rental application was turned downA landlord or letting agent said no, maybe after a screening check.
An insurance decision went against youInsurance was refused, got more expensive, covered less, or a claim was turned down.
A chatbot gave wrong information, or a refund was refusedA company's chatbot got it wrong, you couldn't reach a person, or a refund was refused.
An account was blocked or a post was removedA platform took down your post, or restricted or blocked your account.
A fake voice or video was used to trick you, or a fake was made of youAn AI-made voice or video tricked you, or someone made a fake of you.